At Ozwin Casino, your privacy is not an afterthought. This policy explains exactly what data we collect, why we collect it, how it's stored, who it's shared with, and what rights you have over it. We've written it to be readable — not to bury important information in legal language.
Privacy protection at Ozwin Casino isn't just a policy document — it's built into how the platform operates day to day.
Every connection to Ozwin Casino is protected by SSL/TLS encryption. Data transmitted between your device and our servers — including login credentials, payment details, and personal information — cannot be intercepted by third parties.
Personal data stored on Ozwin Casino servers is encrypted at rest. Access to player data is restricted to authorised personnel only, and all internal access is logged and audited. We don't keep data longer than necessary for the purposes it was collected.
Ozwin Casino does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Data is shared only with service providers who are contractually bound to handle it securely and only for the purposes we specify.
You have the right to access, correct, or request deletion of your personal data at any time. Requests are handled by the support team and processed within the timeframes required by applicable data protection regulations.
Ozwin Casino uses cookies only for essential platform functionality — session management, security, and performance monitoring. We do not use third-party advertising cookies or tracking pixels that follow you across other websites.
Promotional emails and notifications from Ozwin Casino are opt-in. You can update your communication preferences from your account settings at any time, or unsubscribe directly from any marketing email. We don't send unsolicited messages.
Ozwin Casino operates the online gaming platform available at ozwin-casino.xyz. For the purposes of this Privacy Policy, Ozwin Casino is the data controller — meaning we determine how and why your personal data is processed. If you have any questions about how your data is handled, you can reach us at [email protected].
This Privacy Policy applies to all users of the Ozwin Casino platform, including registered players, visitors who browse without registering, and anyone who contacts our support team. By using the platform, you acknowledge that you have read and understood this policy.
Note: This policy covers data collected through the Ozwin Casino website and mobile application only. It does not apply to third-party websites that may be linked from our platform.
Ozwin Casino collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the site, and occasionally from third-party verification services. Here is a breakdown of what we collect and why:
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality | Registration form, KYC documents |
| Contact Data | Email address, phone number, residential address | Registration form, account settings |
| Financial Data | Payment method details, transaction history | Cashier page, payment processor |
| Technical Data | IP address, browser type, device identifiers | Automatically via cookies and server logs |
| Usage Data | Games played, session duration, bet history | Platform activity tracking |
| Communication Data | Support chat logs, email correspondence | Live chat, email support |
| Verification Data | ID documents, proof of address, selfies | KYC submission process |
We only collect data that is necessary for the purposes described in this policy. We do not collect sensitive categories of data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.
Ozwin Casino uses the personal data we collect for the following purposes. We do not use your data for any purpose that is incompatible with the reasons it was originally collected.
Usage data and technical data are also used in aggregate, anonymised form to understand how players interact with the platform. This helps us make better decisions about game selection, interface design, and promotional offers. Anonymised data cannot be used to identify you personally.
Ozwin Casino processes your personal data on the following legal grounds, depending on the specific purpose:
Withdrawing consent: If you have consented to marketing communications and wish to withdraw that consent, you can do so at any time through your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Ozwin Casino does not sell your personal data. We share data only in the following limited circumstances, and only with parties who are contractually required to handle it securely:
All third parties with whom we share data are required to implement appropriate technical and organisational security measures. They are not permitted to use your data for their own purposes beyond what is specified in our agreements with them.
Ozwin Casino will never share your personal data with advertisers, data brokers, or any party for commercial marketing purposes without your explicit consent.
Ozwin Casino uses cookies and similar tracking technologies to make the platform work correctly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:
We do not use third-party advertising cookies or cross-site tracking technologies. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the platform.
Ozwin Casino retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you. If you request deletion of your account, we will process the request promptly, subject to any legal retention obligations that require us to keep certain records.
You have a number of rights in relation to your personal data held by Ozwin Casino. These rights can be exercised by contacting our support team at [email protected].
Request a copy of the personal data we hold about you. We will provide this within 30 days of your request.
Request correction of inaccurate or incomplete personal data. You can update most information directly in your account settings.
Request deletion of your personal data where there is no legitimate reason for us to continue processing it, subject to legal retention requirements.
Request that we restrict processing of your data in certain circumstances, such as while a dispute about accuracy is being resolved.
Request a copy of your data in a structured, machine-readable format so you can transfer it to another service provider.
Object to processing of your data for direct marketing purposes or where processing is based on legitimate interests.
We aim to respond to all data rights requests within 30 days. In complex cases, this may be extended by a further two months, in which case we will notify you of the extension and the reason for it.
Ozwin Casino implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and do not share your login credentials with anyone. If you suspect your account has been compromised, contact support immediately.
Ozwin Casino is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is conducted as part of the registration and KYC process. If we discover that an account has been created by a person under 18, the account will be closed immediately and any deposited funds will be returned to the payment method used.
If you believe a minor has registered an account on Ozwin Casino, please contact us immediately at [email protected] so we can investigate and take appropriate action.
Ozwin Casino may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that materially affect how we process your data, we will notify registered players via email or an in-platform notification before the changes take effect. Continued use of the Ozwin Casino platform after the publication of an updated policy constitutes acceptance of the revised terms.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal data has been handled, please get in touch with us:
We take privacy concerns seriously. If you are not satisfied with our response to a complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.
Knowing your data is safe makes the experience better. Create your Ozwin Casino account today and play with full confidence that your privacy is in good hands.